{"id":4016,"date":"2024-09-05T13:07:39","date_gmt":"2024-09-05T13:07:39","guid":{"rendered":"https:\/\/villapuebla.com\/?page_id=4016"},"modified":"2025-01-17T09:04:24","modified_gmt":"2025-01-17T09:04:24","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/villapuebla.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4016\" class=\"elementor elementor-4016\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89b7d43 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"89b7d43\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d0271c elementor-widget elementor-widget-heading\" data-id=\"9d0271c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund  Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36a31c4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"36a31c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03f92b5 elementor-widget elementor-widget-text-editor\" data-id=\"03f92b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Home \/ Refund Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11fc864 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"11fc864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-down-circle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5133b0b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"5133b0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9061797 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9061797\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09c8c59 elementor-widget elementor-widget-heading\" data-id=\"09c8c59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reservations and Rates<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8421ee3 elementor-widget elementor-widget-text-editor\" data-id=\"8421ee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Rates are quoted per room, per night and are subject to change without notice.<\/li><li>Local taxes to be paid on site according to local rate<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-495a7d8 elementor-widget elementor-widget-heading\" data-id=\"495a7d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59b3332 elementor-widget elementor-widget-text-editor\" data-id=\"59b3332\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We understand that plans can change, so we offer a flexible cancellation policy for most reservations. However, some restrictions may apply depending on the rate you choose:<\/p><ul><li><strong>Single room<\/strong> reservations can be cancelled free of charge up to <strong>7<\/strong> days prior to arrival. In the event of a no-show, the entire stay will be charged.\u00a0<\/li><li><strong>Entire villa<\/strong> reservation can be cancelled free of charge up to\u00a0<strong>30<\/strong> days prior to arrival. In the event of a no-show, the entire stay will be charged.<\/li><li><strong>Special Offers or Packages:<\/strong>\u00a0Certain special offers or packages may have different cancellation policies. Please refer to the specific details of your chosen rate at the time of booking.<p>In the case of an early departure, the full reserved stay will be charged.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-653786e elementor-widget elementor-widget-heading\" data-id=\"653786e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Cancel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6c67b1 elementor-widget elementor-widget-text-editor\" data-id=\"b6c67b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cancellations must be received in writing (email or fax) by the deadline outlined in your chosen cancellation policy (Section 2).<br \/>You will receive a confirmation email once your cancellation has been processed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6df7417 elementor-widget elementor-widget-heading\" data-id=\"6df7417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Non-Refundable Rates<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf6480c elementor-widget elementor-widget-text-editor\" data-id=\"bf6480c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some special offers or packages may be non-refundable. These rates cannot be cancelled or modified, and the full stay will be charged in the event of a cancellation or no-show.<\/p><p><strong>Please Note:<\/strong><\/p><ul><li>All cancellation fees will be charged to the credit card used to make the reservation.<\/li><li>We reserve the right to cancel reservations in the event of force majeure or other unforeseen circumstances.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e08b3 elementor-widget elementor-widget-text-editor\" data-id=\"c9e08b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Understand the circumstances under which partial refunds may be issued and how the refund amount is calculated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-244c683 elementor-widget elementor-widget-text-editor\" data-id=\"244c683\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Learn about any fees that are non-refundable, including service charges, booking fees, or other charges that cannot be refunded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87a5108 elementor-widget elementor-widget-heading\" data-id=\"87a5108\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0a715 elementor-widget elementor-widget-text-editor\" data-id=\"8f0a715\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about these Refund Policy, You can contact us:<\/p>\n<p><strong>By email:<\/strong> <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"mailto:laurentmarais@villapuebla.com\">laurentmarais@villapuebla.com<\/a><\/span><br><strong>By phone number:<\/strong><a style=\"color: rgb(0, 0, 0);\" href=\"tel:+33630671374\">+33630671374<\/a><br><br>We recommend you carefully review the cancellation policy associated with your chosen rate before booking your stay. This will help avoid any unexpected charges.<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb31538 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cb31538\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Home \/ Refund Policy Reservations and Rates Rates are quoted per room, per night and are subject to change without notice. Local taxes to be paid on site according to local rate Cancellation Policy We understand that plans can change, so we offer a flexible cancellation policy for most reservations. However, some restrictions may apply depending on the rate you choose: Standard Rate:\u00a0Reservations can be cancelled free of charge up to\u00a07\u00a0days prior to arrival. In the event of a no-show, the entire stay will be charged. Special Offers or Packages:\u00a0Certain special offers or packages may have different cancellation policies. Please refer to the specific details of your chosen rate at the time of booking. In the case of an early departure, the full reserved stay will be charged. How to Cancel Cancellations must be received in writing (email or fax) by the deadline outlined in your chosen cancellation policy (Section 2).You will receive a confirmation email once your cancellation has been processed. Non-Refundable Rates Some special offers or packages may be non-refundable. These rates cannot be cancelled or modified, and the full stay will be charged in the event of a cancellation or no-show. Please Note: All cancellation fees will be charged to the credit card used to make the reservation. We reserve the right to cancel reservations in the event of force majeure or other unforeseen circumstances. Understand the circumstances under which partial refunds may be issued and how the refund amount is calculated. Learn about any fees that are non-refundable, including service charges, booking fees, or other charges that cannot be refunded. Contact Us If you have any questions about these Refund Policy, You can contact us: By email: laurentmarais@villapuebla.comBy phone number:+33630671374 We recommend you carefully review the cancellation policy associated with your chosen rate before booking your stay. This will help avoid any unexpected charges.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4016","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - Villa Puebla<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/villapuebla.com\/en\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Villa Puebla\" \/>\n<meta property=\"og:description\" content=\"Refund Policy Home \/ Refund Policy Reservations and Rates Rates are quoted per room, per night and are subject to change without notice. Local taxes to be paid on site according to local rate Cancellation Policy We understand that plans can change, so we offer a flexible cancellation policy for most reservations. However, some restrictions may apply depending on the rate you choose: Standard Rate:\u00a0Reservations can be cancelled free of charge up to\u00a07\u00a0days prior to arrival. In the event of a no-show, the entire stay will be charged. Special Offers or Packages:\u00a0Certain special offers or packages may have different cancellation policies. Please refer to the specific details of your chosen rate at the time of booking. In the case of an early departure, the full reserved stay will be charged. How to Cancel Cancellations must be received in writing (email or fax) by the deadline outlined in your chosen cancellation policy (Section 2).You will receive a confirmation email once your cancellation has been processed. Non-Refundable Rates Some special offers or packages may be non-refundable. These rates cannot be cancelled or modified, and the full stay will be charged in the event of a cancellation or no-show. Please Note: All cancellation fees will be charged to the credit card used to make the reservation. We reserve the right to cancel reservations in the event of force majeure or other unforeseen circumstances. Understand the circumstances under which partial refunds may be issued and how the refund amount is calculated. Learn about any fees that are non-refundable, including service charges, booking fees, or other charges that cannot be refunded. Contact Us If you have any questions about these Refund Policy, You can contact us: By email: laurentmarais@villapuebla.comBy phone number:+33630671374 We recommend you carefully review the cancellation policy associated with your chosen rate before booking your stay. This will help avoid any unexpected charges.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/villapuebla.com\/en\/refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Villa Puebla\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-17T09:04:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/villapuebla.com\\\/refund-policy\\\/\",\"url\":\"https:\\\/\\\/villapuebla.com\\\/refund-policy\\\/\",\"name\":\"Refund Policy - Villa Puebla\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/villapuebla.com\\\/#website\"},\"datePublished\":\"2024-09-05T13:07:39+00:00\",\"dateModified\":\"2025-01-17T09:04:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/villapuebla.com\\\/refund-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/villapuebla.com\\\/refund-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/villapuebla.com\\\/refund-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/villapuebla.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/villapuebla.com\\\/#website\",\"url\":\"https:\\\/\\\/villapuebla.com\\\/\",\"name\":\"Villa Puebla\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/villapuebla.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/villapuebla.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/villapuebla.com\\\/#organization\",\"name\":\"Villa Puebla\",\"url\":\"https:\\\/\\\/villapuebla.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/villapuebla.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/villapuebla.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/image.png\",\"contentUrl\":\"https:\\\/\\\/villapuebla.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/image.png\",\"width\":598,\"height\":850,\"caption\":\"Villa Puebla\"},\"image\":{\"@id\":\"https:\\\/\\\/villapuebla.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund Policy - Villa Puebla","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/villapuebla.com\/en\/refund-policy\/","og_locale":"en_US","og_type":"article","og_title":"Refund Policy - Villa Puebla","og_description":"Refund Policy Home \/ Refund Policy Reservations and Rates Rates are quoted per room, per night and are subject to change without notice. Local taxes to be paid on site according to local rate Cancellation Policy We understand that plans can change, so we offer a flexible cancellation policy for most reservations. However, some restrictions may apply depending on the rate you choose: Standard Rate:\u00a0Reservations can be cancelled free of charge up to\u00a07\u00a0days prior to arrival. In the event of a no-show, the entire stay will be charged. Special Offers or Packages:\u00a0Certain special offers or packages may have different cancellation policies. Please refer to the specific details of your chosen rate at the time of booking. In the case of an early departure, the full reserved stay will be charged. How to Cancel Cancellations must be received in writing (email or fax) by the deadline outlined in your chosen cancellation policy (Section 2).You will receive a confirmation email once your cancellation has been processed. Non-Refundable Rates Some special offers or packages may be non-refundable. These rates cannot be cancelled or modified, and the full stay will be charged in the event of a cancellation or no-show. Please Note: All cancellation fees will be charged to the credit card used to make the reservation. We reserve the right to cancel reservations in the event of force majeure or other unforeseen circumstances. Understand the circumstances under which partial refunds may be issued and how the refund amount is calculated. Learn about any fees that are non-refundable, including service charges, booking fees, or other charges that cannot be refunded. Contact Us If you have any questions about these Refund Policy, You can contact us: By email: laurentmarais@villapuebla.comBy phone number:+33630671374 We recommend you carefully review the cancellation policy associated with your chosen rate before booking your stay. 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